ePartners Support
At ePartners we know the importance you place on having a good support function for your critical business applications. For this reason we offer all our customers a complete support package that assists them during the implementation and testing phase, through go-live and then when the system is operational . All of our customers are able to place support requests via telephone, e-mail, website or fax. Our dedicated support staff will then work with you to help resolve your issue in a timely manner.
ePartners offers support on the following products:
- Microsoft Dynamics AX
- Microsoft Dynamics GP
- Microsoft Dynamics CRM
- Microsoft FRx Report writer
- Microsoft SQL Server Reporting Services
- Globe Software Atlas XL
- Targit Business Intelligence suite
- And many more
In addition to our reactive based support we also offer our customers proactive sessions to educate and inform about the solutions they have and some they don’t, to enable them to realise the full benefit of their investment. These include:
- Customer Days
- Education and Training days
- Webinars and Seminars
- Customer roadmap sessions
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