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ePartners and Data Return Join Forces to Host Microsoft CRM

Top integrator and hosting provider to provide application hosting for Microsoft CRM

(Dallas, TX - February 18, 2004) ePartners, the premiere provider of Microsoft-based business solutions for middle market companies, announces today its partnership with Data Return, a leading Tier 1 provider of complex managed hosting. The companies will jointly provide a managed application service for business solutions, including Microsoft CRM. Microsoft CRM (MS CRM) supports and automates mid-market company customer relationship management strategies, including sales, customer service and marketing. Along with Data Return, ePartners can now offer MS CRM hosting services for $99 per user per month in certain configurations, and lower in others.

“We are continually evaluating our solution offerings to ensure that we are positioned to exceed the expectations of our clients,” says Dan Duffy, chief executive officer of ePartners. “Our clients seek to invest in business solutions that accelerate their ability to execute against their business objectives. Solutions that improve productivity, provide a rapid ROI, reduce deployment risk and foster superior relationships with customers are what our customers are demanding. MS CRM delivered in a hosted environment supports our ability to meet these essential customer requirements.”

“Reliability and performance are essential to the success of a business application; a poorly-run and poorly-supported system will simply not be used,” said Sunny C. Vanderbeck, chief executive officer of Data Return. “We are pleased to partner with ePartners to provide a complete managed service for Microsoft CRM, giving customers a high-performance, well-managed, reliable CRM solution.”

ePartners has already delivered over 500 on-site CRM installations to clients, and Microsoft awarded the company its prestigious Microsoft Customer Relationship Management Excellence Award. By partnering with Data Return, ePartners will add high-level MS CRM application hosting to help complete their extensive CRM offerings, which include the MS CRM 100% Money Back Guaranteed Solution Series, Telephony Manager, a product offering that integrates InterTel Axxess switch technology and MS CRM, and award-winning implementation services.

Data Return, a Microsoft Gold Certified Partner, offers a total managed hosting solution, combining best-in-class infrastructure with unparalleled service and expertise. Hosted clients leverage Data Return's unmatched standards of reliability and availability and take advantage of a service that includes proactive performance analysis, application tuning, and comprehensive production support for Microsoft CRM and the underlying application infrastructure.

About ePartners, Inc. ePartners is the largest global partner for Microsoft Business Solutions (Great Plains, Solomon, Axapta, Microsoft CRM) in North America. The company implements, deploys, develops and manages the leading Microsoft-based Enterprise Resource Planning (ERP/Accounting), Customer Relationship Management (CRM), Professional Services Automation (PSA), Business Analytics, eBusiness Integration and Infrastructure technologies on the market. Backed by Texas Growth Fund, Austin Ventures, Capital Resource Partners and Liberty Mutual, the company has assisted more than 8,800 customers in 50 industries and 45 countries. ePartners celebrated its 11th anniversary in 2003. You can find more information on ePartners at www.epartnersolutions.com.

About Data Return

Founded in 1996, Data Return has more than seven years of experience managing complex, transaction-intensive applications. More than 350 companies around the world rely on Data Return's experience, proven capabilities, financial stability, and innovative digitalOps™ service delivery platform to manage their mission-critical business infrastructure on the Windows, Solaris and Enterprise Linux platforms. Data Return's Highly Managed Hosting™ service provides unparalleled value with infrastructure design and testing services, proactive performance analysis and optimization, and full application management that includes production support and root-cause analysis for custom application code. For more information visit www.datareturn.com or call 1.800.767.1514.

All products mentioned in this release are registered trademarks or trademarks of their respective holders.

Press Contacts:

Eve Cline
Media Contact
813.425.8985