Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system which provides companies of all sizes with the ability to create and maintain a clear view of their customers.
With ePartnersGC for Microsoft Dynamics CRM, you can gain insight into their stakeholders more quickly than you ever thought possible. Microsoft Dynamics CRM sits natively in Outlook. No longer will you have to worry about your staff spending time updating disparate contact databases - if their contacts are made through Outlook then the information is automatically saved in Microsoft Dynamics CRM.
Powered by Microsoft Dynamics CRM, ePartnersGC works the way your organisation does, integrating seamlessly with your current infrastructure.
ePartnersGC allows your staff to continue tracking appointments and stakeholder information through Microsoft Outlook, the user-friendly application with which they are already comfortable and familiar.
Program / Project Management – All Program or Project related information can be stored centrally and shared across the organisation using Microsoft Outlook. The current stance and expectation of key stakeholders is readily available, as are the issues that have been raised and the external organisations (partners / suppliers) involved.
Stakeholder Management – All Stakeholder communication (visits, emails, phone calls and customer contact reports) and related issues can be tracked and managed within Microsoft Outlook; this helps build a 360 degree view of Programs, Projects and Events.
Stakeholder Matrix – A powerful Stakeholder Matrix report automatically summarizes the importance and influence of each stakeholder. The report provides a unique colour coded summary of their stance, last communication date, customer contact reports, outstanding issues, event invitations and more.